Delivery times for physical products:
+ US orders are shipped via USPS and typically arrive in 2-3 business days
+ International Economy orders arrive in 7-21 days (exluding customs processing)
+ International Express orders arrive in 3-5 days (exluding customs processing)
Important Information For International Customers:
Your order may be charged customs fees (taxes, duties, processing fees) upon arrival. Please check with your local customs office for more information on customs fees for your particular country. All customs fees, import taxes and duties are your responsibility. We do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees and the order is returned to us. In some cases, delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time after shipment, please check with your local customs office to see if they are holding the package for payment of fees. Please be familiar with the customs laws in your country before you order!
Return Policy (U.S.):
Once the software has been activated, we cannot accept a return. Buyer can return the product in its original condition and packaging within 14 days of purchase with return authorization. Return shipping cost is the buyer's responsibility. The hardware sensor carries a 90-day warranty.
Return Policy (International):
We do not accept returns on international orders. Please make sure that you understand the product and system requirements before placing your order. The hardware sensor carries a 90-day warranty.